Retrieve Messaging Group
Beta/v1/messaging/groups/{id}This endpoint is idempotent. Learn more
Retrieves a reusable roster together with its current members.
idstringMessaging group ID.
idstringMessaging group ID.
objectstringenumValues:messaging_groupResource type identifier.
namestringThe roster's display name.
The roster's members (users and agents).
objectstringenumValues:listResource type identifier.
page_infoobjectPagination metadata.
next_page_urlstringnullableRelative URL that fetches the next page of results.
previous_page_urlstringnullableRelative URL that fetches the previous page of results.
has_next_pagebooleanWhether more results exist after this page.
has_prev_pagebooleanWhether results exist before this page.
dataarray of messaging_group_memberResources in this page.
idstringMembership ID.
This identifies the member's place on the roster, not the user or agent themselves; it is the id to pass when removing them from the roster.
objectstringenumValues:messaging_group_memberResource type identifier.
actoractornullableThe member: a user (account user) or an agent.
idstringUnique identifier of the actor.
objectstringenumValues:actorResource type identifier.
typestringenumValues:userapi_keyagentActor type.
user: a human user account.api_key: a programmatic caller authenticating with an API key.agent: an automated agent acting on the account's behalf.group: a shared group identity, such as a "Customer Service" persona, rather than a single individual.
namestringnullableThe actor's display name.
handlestringnullableHuman-readable handle identifying the actor.
- For
useractors: the user's email address. - For
api_keyactors: the redacted key value.
Other actor types carry no handle.
avatar_urlstringnullableURL of the actor's profile photo, if one is set.
Only populated for user actors.
The role the actor holds in the account, which determines what it is permitted to do.
idstringRole ID.
objectstringenumValues:roleResource type identifier.
namestringDisplay name of the role.
Unique within the account.
typestringenumValues:adminuserscannerThe kind of role.
The type gates behavior that individual permissions do not cover, and some actions are reserved for a single role type.
admin: full administrative access. Sensitive areas such as API keys, billing, and third-party integrations are restricted to admins no matter what permissions another role holds.user: a custom role tailored to a specific need, with its permissions defined explicitly. Roles created through the API always have this type.scanner: the role used by shop-floor scanning stations, assigned automatically when a scanning-station user is created.sales_rep: a role for sales representatives. Order analytics are scoped to the rep's own orders.agent: a role assigned to an automated agent rather than a person.
ownerownernullableProvenance of this role.
System-owned roles are platform-provided defaults shared across all accounts and cannot be updated or deleted; account-owned roles are custom to your account.
objectstringenumValues:ownerResource type identifier.
typestringenumValues:systemaccountWhere this resource came from.
system: a platform-provided default shared across all accounts; not editable.account: created and owned by a specific account; theaccountfield identifies which.
accountaccountnullableThe account that owns this resource.
Present only when type is account; system-owned resources have no owning account.
permissionsarray of stringnullablePermissions granted by this role, in {permission}:{action} format, such as customers:read.
created_atstring (date-time)Creation timestamp.
updated_atstring (date-time)Last updated timestamp.
created_atstring (date-time)Creation timestamp.
updated_atstring (date-time)Last updated timestamp.
Responses
Successful response for Retrieve Messaging Group