List Notifications
Beta/v1/messaging/notificationsThis endpoint is idempotent. Learn more
Lists the notifications addressed to the current user, newest first.
The feed is personal and scoped to the account being acted in, so it never includes another user's notifications. Callers with no user membership in that account, such as an API key, get an empty list rather than an error.
cursoroptional stringOpaque cursor token identifying where the page of results starts.
Use the cursor value embedded in a previous response's next_page_url or previous_page_url to fetch the adjacent page. Omit to start from the first page.
limitoptional integerMaximum number of results to return in a single page.
qoptional stringFree-text search term used to filter results.
Which fields are matched against the term varies by endpoint.
categoryoptional stringenumValues:chat.messagechat.mentionchat.addedReturn only notifications of this category, such as chat.mention or order.updated.
statusoptional stringenumValues:unseenseenreadReturn only notifications in this lifecycle state.
When omitted, the response is the active feed: every notification that has not been dismissed, whatever its seen or read state. Pass dismissed to review notifications that were cleared out of the feed.
sender_ids[]optional arrayReturn only notifications sent by these actors.
A notification sent by a person is attributed to their account user id, not their user id.
sender_types[]optional arrayenumValues:usergroupsystemReturn only notifications sent by these kinds of actor.
Notifications raised by the platform itself are attributed to the system sender type but are returned without a sender.
include[]optional arrayenumValues:senderresourceSub-objects to expand in the response. When omitted, sub-objects are returned as null.
objectstringenumValues:listResource type identifier.
page_infoobjectPagination metadata.
next_page_urlstringnullableRelative URL that fetches the next page of results.
previous_page_urlstringnullableRelative URL that fetches the previous page of results.
has_next_pagebooleanWhether more results exist after this page.
has_prev_pagebooleanWhether results exist before this page.
dataarray of notificationResources in this page.
idstringNotification ID.
objectstringenumValues:notificationResource type identifier.
categorystringenumValues:chat.messagechat.mentionchat.addedThe kind of event this notification represents.
The set is open-ended and may grow over time. Common first-party categories are:
chat.message: a new message in a conversation.chat.mention: a direct @mention, delivered even when the conversation is muted.chat.added: the user was added to a conversation.order.updated: an order the user is involved with changed.agent.run_completed: an agent run the user triggered finished.agent.alert: an agent raised an alert during a run.system.broadcast: a targeted system message.customer.registered: a buyer completed registration on your customer portal.
titlestringShort headline shown in the feed.
bodystringnullableSupporting detail shown beneath the title, such as a preview of the message that triggered the notification.
statusstringenumValues:unseenseenreadWhere the notification is in its lifecycle.
unseen: delivered but not yet surfaced to the user.seen: surfaced in the feed but not yet opened.read: explicitly opened by the user.dismissed: removed from the active feed.
The status is derived from the seen, read, and dismissed timestamps, and only ever moves forward — a notification can never become unseen again.
prioritystringenumValues:lownormalhighHow prominently the notification should be surfaced, from low through urgent.
senderactorExpandablenullableThe actor that generated this notification.
Notifications raised by the platform itself, rather than by a person, agent, or API key, have no sender.
idstringUnique identifier of the actor.
objectstringenumValues:actorResource type identifier.
typestringenumValues:userapi_keyagentActor type.
user: a human user account.api_key: a programmatic caller authenticating with an API key.agent: an automated agent acting on the account's behalf.group: a shared group identity, such as a "Customer Service" persona, rather than a single individual.
namestringnullableThe actor's display name.
handlestringnullableHuman-readable handle identifying the actor.
- For
useractors: the user's email address. - For
api_keyactors: the redacted key value.
Other actor types carry no handle.
avatar_urlstringnullableURL of the actor's profile photo, if one is set.
Only populated for user actors.
The role the actor holds in the account, which determines what it is permitted to do.
null in this endpoint.resourceentityExpandablenullableThe resource this notification is about, which the client can link to.
Chat notifications point at the conversation the message was posted in — or at the support case, for customer-facing threads — so opening the notification opens the thread.
idstringUnique identifier for the entity.
objectstringenumValues:entityResource type identifier.
typestringenumValues:accountactorentityThe resource kind that this entity references, as an object-type value (e.g. user, account).
Unlike object — which is always entity — this names the underlying resource the id points to.
namestringnullableHuman-readable display name for the entity (e.g. a user's full name, a sales order number).
handlestringnullableSecondary human-readable identifier (e.g. email address, username, redacted API key value).
seen_atstring (date-time)nullableWhen the notification was first surfaced to the user.
read_atstring (date-time)nullableWhen the notification was explicitly opened.
dismissed_atstring (date-time)nullableWhen the notification was dismissed.
created_atstring (date-time)Creation timestamp.
updated_atstring (date-time)Last update timestamp.
Responses
Successful response for List Notifications